At VHC, innovation isn’t a buzzword, it’s how we deliver better outcomes for patients and providers every day. As Director of Innovation & Technology, you’ll sit at the intersection of clinical care, advanced technology, and strategic leadership, shaping how patient information flows securely and seamlessly across our health system and beyond. From Epic interoperability and patient portals to statewide HIE collaboration, this is a rare opportunity to drive meaningful change, influence enterprise strategy, and elevate the digital experience for clinicians, partners, and the communities we serve. If you thrive on solving complex problems, leading cross-functional teams, and turning vision into real-world impact, we’d love to meet you!
VHC Health® is an independent, not-for-profit, 548-bed health system serving the Washington, DC metropolitan area, anchored by a nationally recognized top teaching hospital. We deliver high-quality, patient-centered care using advanced technology. With a growing network of primary and specialty care locations, we make healthcare more accessible for our community. Consistently recognized as a leading health system in Virginia, VHC Health has earned numerous awards and proudly holds the Magnet® designation for nursing excellence.
The Director Innovation and technology is a member of the IS leadership team and is responsible for configuring and supporting clinical applications and interoperability services within the Epic electronic health record (EHR) software for members of VHC’s care community needing access to patient information. This includes patients, community providers, and other healthcare facilities/organizations. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, with a focus on quality outcomes for our organization. Must be knowledgable in MyChart, EpicCare Link, and CareEverywhere focus as they will be heavily involved with maintenance and build on the patient portals, affiliated physician data exchange, and serve as the point of contact for the state run HIE efforts. Oversees the development of interfaces to physician practice electronic medical record (EMR) systems for the delivery of patient data using the Cerner Connectivity Hub platform. Participates on cross functional, integrated teams to troubleshoot complex problems across multiple domains. Designs, builds and tests system configuration. Translates business requirements into technical solutions. Conducts quality reviews of system builds. Position independently manages multiple medium or single department-scale IT internal business projects from inception to close, including resource management, risk identification and mitigation, quality assurance and change control. Leads process improvement or new business service implementation. Creates, provides and facilitates end user training. Leads proactive communication between and among business proponents, stakeholders and IT Leadership regarding assignments. Contributes to the improvement of established guidelines, tools, templates and methodologies. Reports department measurements and communicates metrics on activities. Broad general knowledge of information technology and institution activities. Develops proposals that consider alternatives and business case. Routinely interacts with IT vendors and provides technical interpretation for required services. May lead process or quality improvement efforts.
Provides recommendations regarding the strategy and maintenance in areas assigned. Serves as point of contact for Affiliated Physicians of the health system, including any software or technology needs for the areas.
Education:
Bachelor's Degree in a Related Field Required; and;
Master's Degree in a Related Field Preferred
Experience:
10+ Years Information Services Required; and,
Coordinating Budget Required; and,
Management Preferred
Certification/Licensure:
Epic Certification: Application Specific To Be Obtained Within 12 Months
Other Qualifications:
Epic Certifications include: Ambulatory, MyChart, Care Everywhere, EpicCare Link
• Knowledge of basic data interface and exchange concepts required.
• Knowledge of interoperability initiatives such as eHealth Exchange, Carequality, and Commonwell Health Alliance; and data exchange protocols using Direct secure messaging and FHIR API.
• Experience coordinating needs with state HIEs Proven ability to manage multiple priorities without jeopardizing deadlines or goals
• Ability to effectively interface and collaborate with all levels within the organization (both technical and non-technical)
• Presenting complex concepts and information to individuals and groups at all levels of the organization in a simple concise manner
• Excellent analytical and problem solving skills
• Strong communication skills, written, verbal, and listening
• Working knowledge of Windows, Tablets, and mobile devices
• Competency in PC applications such as Office, Visio, Outlook, etc.
Pay & Benefits: Commensurate with experience. Team members are eligible to receive benefits on the first day of the month following the date of hire, with 30 days to apply for benefits of choice.