VHC Health

The Director of Quality Analytics provides strategic leadership in leveraging data to advance clinical quality, patient safety, and performance improvement initiatives across VHC. This role serves as a critical link between analytics, quality, and operational teams, ensuring that data-driven insights translate into measurable outcomes.

This position works collaboratively with Physician and Nursing Leadership, as well as clinical, financial, and operational departments, to develop and implement a data-informed strategy that enhances clinical and operational performance. Reporting to the AVP of Quality and Patient Safety, the Director oversees all analytics and reporting functions supporting Quality & Patient Safety, clinical excellence, performance improvement initiatives, and physician evaluations. This individual will:

• Provide strategic oversight and leadership of the Quality Analytics team, fostering a culture of analytical excellence, transparency, and continuous improvement.
• Partner with Physician and Nursing Leadership and other key stakeholders to define metrics, develop dashboards, and establish performance benchmarks that align with organizational goals.
• Lead analytics and reporting related to patient safety audits, Core Measures, key performance indicators (KPIs), and other clinical quality outcomes.
• Serve as an internal expert on performance improvement methodologies, external quality rankings, and regulatory compliance reporting.
• Collaborate with Business Intelligence, Epic, and operational teams to enhance data integrity, accessibility, and usability across reporting systems.
• Translate complex data into actionable insights to support strategic decision-making and performance improvement initiatives.
• Oversee analytics support for physician evaluations and medical staff performance reviews.
• Support change management efforts by aligning data initiatives with enterprise quality and safety priorities.
• Ensure compliance with national, state, and accreditation reporting requirements, maintaining accuracy and timeliness in all submissions.
• Partner with Quality & Patient Safety, Business Intelligence, Epic, Medical Staff Office, and department leadership to optimize the design, governance, and utilization of internal dashboards and performance presentations.

Education:

Bachelor's degree in an approved related field is required.

Master's degree in degree in informatics, nursing informatics, data analytics, public health or in an approved related field is required.

Clinical degree is preferred.

Experience:

Eight years of experience in data analytics is required.

Five years of experience in SQL database/ server/ systems administration is required.

Three years of coding experience is preferred.

Two years of management experience is required.

Certification/Licensure:

Six Sigma/LEAN Training preferred.
Certified Professional in Healthcare Quality (CPHQ) preferred.
Epic Certification: application specific preferred.

Other Qualifications
• Post baccalaureate experience in a professional healthcare/hospital setting, working with clinicians and business users in developing analytical solutions to meet clinical and operational/ business needs
• Experience with relational database concepts, querying and/or analyzing clinical data, using SQL for data extraction, manipulation, and reporting, design, build, test, validation, and maintenance
• Experience with third party database tools such as Vizient, Premiere, Press Ganey
• Experience with Electronic Health Records such as Epic, SCM, etc
• Demonstrated competency with Microsoft Excel, PowerPoint, and/or Access
• In depth training and expertise with patient coding.
• Experience with data analysis and visualization tools such as: Tableau, Crystal Reports, Business Objects, Microsoft Power BI, etc.