Purpose & Scope:
The Employee Health Assistant has front line responsibility for handling customer service interactions, primarily through telephone and personal contact with both internal and external customers. In this capacity, the function of Assistant is also incorporated to include daily operational tasks, computerized record-keeping, filing, and general office management activities. Experience with Electronic Health Records and computer literacy, including Microsoft Excel, are essential to this role. Must be a self-starter and exhibit exemplary attention to detail. The Employee Assistant ensures the clinical environment is cleaned, stocked, and ready for patient care and assists with patient flow.
Education:
High school diploma or equivalent is required.
Experience:
One year of experience using Microsoft Office Suite is required.
One year of healthcare/medical - primary care/office experience is preferred.
Certification/Licensure:
None.